KIOXIA Solid State Drives - Brazil

Kioxia will provide warranty service to qualified customers in Brazil. This is NOT an end users post sales warranty support program. End users should seek warranty support from their place of purchase. At KIOXIA, customer satisfaction is our number one priority and we are committed to supporting all of our clients and customers quickly and thoroughly. We offer a range of support and services to suit your needs.

Warranty Service Information
To obtain Warranty Service within Brazil please email us at or call us, in Brazil, at 55-11-3360-5123.

Product Returns
If you are an authorized customer of KIOXIA, Inc. in Brazil and are in need of an RMA, please submit your request in Excel file format containing a minimum of the drives serial number and part number to

Warranty Policy - Customer Induced Damage Matrix

Packaging Policy

Authorized Brazil Customer Statement of Work